How to order?

To make a purchase, you need to follow our straightforward checkout process. We will guide you through it and prompt you to enter your information to finalize the transaction. After placing your order, you'll receive an order confirmation email. This email serves to inform you that we've acknowledged your order request. To validate your order, payment must be completed, or for custom items, a 50% deposit is required before we can begin production. At this stage, we accept your order and establish the contract. When your order is prepared for shipping, we will send you a dispatch confirmation email. We will ship or deliver your order once the remaining balance is paid.

We maintain the right to cancel an order if there are any issues related to stock levels, payment details, or errors in pricing or product descriptions.

How do I pay for my order?

At present, we exclusively accept payments via bank transfer or Gcash for online and telephone orders. In the near future, we will provide additional payment options for your orders, including MasterCard, Visa, Maestro (formerly known as Switch), Visa Electron, and Visa Delta.

Can I pay cheque?

Yes, we accept payments through cheque. However, please be aware that we will have to wait for the cheque to clear completely before we can proceed with the delivery of your order. This is a standard procedure that ensures that the funds are available and prevents any issues down the line. Thank you for your understanding and patience as we ensure a smooth transaction process.

If I place my order today when will I receive it?

We have a variety of different delivery options available, tailored to suit how urgent your order is. This includes not only a same day delivery service but also a next day delivery option, depending on the availability of your specific order. We strive to provide a range of choices, ensuring that you can select the option that best fits your needs and schedule. To check these various options and find out exactly when you will receive your parcel, please contact us for more details on times and availability.